Public Speaking is the Key Leadership Skill of the 21st Century

Gabe Zichermann
5 min readMar 17, 2021
Image Credit

When someone says the phrase “public speaking,” most of us feel a pang of anxiety and visualize an expert holding forth from the middle of TED’s red circle.

But public speaking in the 21st century has evolved to be so much more than what we imagine — though no less frightening. And the pandemic’s effect on professional life has only increased its importance.

It’s believed that in the future of work, people will be more independent and “gig-oriented,” bringing the skill of Pitching from the sales floor to every corner of the enterprise. Moreover workers will increasingly need to run Meetings that take place in the semi-remote workplace of the future, partly over Zoom and partly live. Additionally, Persuasive Communications will become more important as increasing automation makes strategy the primary focus of workers. And as startups continue to out-innovate established companies, Fundraising (or financial communication) will be more and more in-demand. This says nothing of the importance of influencer culture on marketing, and the continued ascent of professional spokespeople on the corporate ladder.

In short, it’s more important than ever to be a good public speaker, and for companies to put professional communications front and center in Learning and Development (L&D) strategies. Let’s take a closer look at how these skills have changed for today’s workplace and the implications for professionals.

Pitching
Pitching usually conjures up scenes from Mad Men or Glengarry Glen Ross of salespeople relentlessly making cold calls to close business. But as corporate strategy has shifted from top-down and multi-year investment to decentralized, democratized and more agile, the need for good pitching skills becomes crucial for employees at every level. If you want to make yourself heard and ideas adopted, you must be good at pitching.

Good 21st century pitches are short and to-the-point so that they combat device distraction. They leverage the power of “A-Ha! Moments” to get the audience to yes as quickly as possible. And most importantly, they convey the importance of the project through emotional appeals, with numbers supporting the idea rather than leading it.

Gabe Zichermann

Author and Public Speaker on Gamification, The 4th Industrial Revolution, the Future of Work and Failure. More about me: https://gabezichermann.com